Thank you for choosing to book with La Hacienda Self Catering Accommodation. We look forward to welcoming you. By making this booking you are entering into an agreement with us. Please read our terms and conditions of booking below.
When making a booking at La Hacienda Self Catering Accommodation, your booking will be secured by the deposit that you pay on the reservation.
If in the event you need to cancel your booking we will endeavor to re-let the unit, and a cancellation fee is calculated as a percentage of the full accommodation amount namely:
Unfortunately we are unable to judge the reasons for change, cancellation or non-arrival of guests, therefore we kindly remind you that a booking made with La Hacienda Self Catering Accommodation, either verbal or written, forms a legally binding contract and as a result we recommend you take out appropriate holiday insurance.
Cash in ZAR bank notes. Electronic bank transfer (Swift if foreign payment with Cost Code “OUR”) Authenticated Swift payment, bank to bank in foreign currency.
Visa and Master card payments (debit or credit card cost for your account)
A warm welcome awaits you at La Hacienda Self Catering Accommodation and we shall attempt to make your stay a memorable and unforgettable experience.
Your accommodation will be available to you from 12h00 on the day of arrival unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your unit, however, please check with us should you require an early arrival arrangement.
It is a condition of the Business License issued to La Hacienda Self Catering Accommodation to disallow live or loud music on the premises.
We respectfully request guests to respect the neighborhood and next door neighbors and do not play the music that can cause neighbors to lodge complaints about noise, behavior or conduct.
The Right of Admission will apply.
We put our property in your care for the duration of your stay and we shall deliver it to you clean and in full working order on arrival, but request you to protect our assets and report any damages.
We kindly request you to respect our property and the use of equipment and utensils. If you need assistance to operate the appliances, please contact the owners.
Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of R250 if you did not report this.
Children of all ages are welcome.
La Hacienda Self Catering Accommodation are designed with children in mind, but please ensure while they must have fun, it must stay within what is reasonable and keeping the other guests in mind.
No cribs are available.
No extra beds are available.
